Yiwu Agent Service Faq

How do we order?

Please tell us which kind of goods you want ,we will guide you to the suitably market,if you need to visit factory we will arrange , you can choose the design what you like in the shop or factory,checking all informations.When you confirm, we will write down,take pictures ,after you finish place all the orders you can check all the container??s goods,if you want to change the quantity of any item then we will change it until you think is the best for you.

Is there any minimum quantity required to order?

Yes,one carton,if they have ready goods, some need five or ten cartons,and if you want to change something about their design,the min quantity should be a little big.

How do I make payment?

Our company accept the payment as T/T,after you confirm all the order ,you should pay 30% of total amount at deposit,because we will send the order to supplier also need? pay deposit to them,and before collecting goods.you should pay balance to us,because when we ask the supplier delivery the goods to our warehouse we should pay in the same time.

What shall I do if my quantity is less than minimum quantity required?

We will explain to supplier this is first time you buy just for try and next time will have big order, you also can choose other design in the same shop,then we can ask them mix them in one carton if their min order is one carton,and the last way is add the unit price if you like it best and the supplier is very bigotry.

How long time is needed for shipping after order?

It depends on your orders,if all your order is stock we can shipping it in one week just if container is ready,and if some of your goods need 15 days(for example) to produce then the shipping should be a little more than 15 days,also depend on the shipping company.

Do you ship by Air or lcl?

Yes,if you only buy some cube goods,ship buy air or LCL will be suitably for you,also will be quickly,like ?fashion jewelry,if ship by LCL,it will be very slowly .ship by air the freight depend on weight.we shall check it before shippment.

What is the quality guarantee?

Please tell us which kind of goods you want ,we will guide you to the suitably market,if you need to visit factory we will arrange , you can choose the design what you like in the shop or factory,checking all informations.When you confirm, we will write down,take pictures ,after you finish place all the orders you can check all the container??s goods,if you want to change the quantity of any item then we will change it until you think is the best for you.

Can we visit your warehouse ?

Please tell us which kind of goods you want ,we will guide you to the suitably market,if you need to visit factory we will arrange , you can choose the design what you like in the shop or factory,checking all informations.When you confirm, we will write down,take pictures ,after you finish place all the orders you can check all the container??s goods,if you want to change the quantity of any item then we will change it until you think is the best for you.

Are all goods exactly the same as shown in the photographs?

Please tell us which kind of goods you want ,we will guide you to the suitably market,if you need to visit factory we will arrange , you can choose the design what you like in the shop or factory,checking all informations.When you confirm, we will write down,take pictures ,after you finish place all the orders you can check all the container??s goods,if you want to change the quantity of any item then we will change it until you think is the best for you.